Cases
Work we are proud of
Our credo is: see it to believe it. So here are a few cases we are proud of.

OVpay
En route to a new way of paying for public transport
Design Thinking
Experiment design
Living lab
Customer journeys

Haags Montessori Lyceum
Innovation in education: the Inhouse Expert at work at Haags Montessori Lyceum
Data driven design
Live interviews
Co-creation
Living lab

BNNVARA
Game experiment with BNNVARA
Concept Accelerator
Serious prototyping
Survey
In-depth interviews

Schiphol
How we improved user experience at the security area and baggage claim
Concept Accelerator
Live interviews
Living lab
Live A/B testing

Zorgkantoor Living Lab
Learning in a Living Lab: getting to the right care as quickly as possible
Living lab
Service blueprint
Customer journeys
Serious prototyping

Lekker Bezig
We use the Business Impact Model to scale up validatedly.
In-depth interviews
Business impact model
Experiment design
Customer journeys

RAI
Crowd control using promotional activities
Living lab
Qualitative customer interviews
Service Design
Serious prototyping

Spaarne Labs
Creating a greater impact of hospital innovation projects, thanks to a single workshop
User value cards
Business impact model
Innovation quickscan
Interactive workshops

OHRA
How we developed a loan car insurance for OHRA
Price validation
Feature tests
Conversion optimization
Behavioral data analysis

Acco Learn for Business
How we helped start-up ALfB achieve sustainable growth with our Business Model Sprint
Business model canvas
SWAT and market analysis
In-depth interviews
Business scenario building

Viaconnect
In 5 weeks from business validation to sales pitch: this is how we market Coolgradient
Business design exploration
Deep-dive workshop
Co-creation
Lean business canvas

Independer
Value-driven thinking and doing with the innovation assessment
Survey
In-depth interviews
Innovation agenda workshop
Innovation Assessment

Duchenne Parent Project
How we helped a charity with better engagement
Qualitative research
Data analysis
Developing personas
Ideation session
Time for innovation?
Roderick Martens
Founding Partner
+31 6 55 20 80 34
roderick@makerlab.nl
